Accessibility Statement

Last updated: August 2026

Our Commitment to Accessibility

TaskStation is committed to ensuring digital accessibility for people with disabilities. We believe that everyone should be able to access local services and earning opportunities regardless of ability. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. We are actively working toward full conformance and regularly test our platform for accessibility issues.

Accessibility Features

TaskStation includes the following accessibility features:

  • Keyboard navigation: All interactive elements can be accessed and operated using a keyboard alone, with visible focus indicators
  • Screen reader support: Proper heading hierarchy, ARIA labels, and semantic HTML to support assistive technologies
  • Colour contrast: Text and interactive elements meet WCAG 2.2 AA contrast ratios for readability
  • Responsive design: The platform adapts to different screen sizes and can be zoomed up to 200% without loss of content or functionality
  • Alt text: Images include descriptive alternative text where applicable
  • Error identification: Form validation errors are clearly identified and described in text
  • Adjustable font sizes: Users can select Normal, Large, or Extra-Large text sizes in the accessibility settings
  • High contrast mode: A high contrast toggle is available in the accessibility settings for users with low vision
  • Skip navigation: Skip-to-content links allow keyboard users to bypass repeated navigation

Known Limitations

While we strive for full accessibility, we are aware of some areas that may need improvement:

  • Third-party content: Some embedded content from external services may not meet our accessibility standards
  • Map features: Our map-based task browsing may be difficult to use with screen readers. We provide list-view alternatives for all map functionality
  • Complex forms: Some multi-step forms may be challenging for certain assistive technologies. We are working to improve form accessibility
  • User-generated content: Content posted by users (task descriptions, reviews) may not always be fully accessible, though we encourage users to write clearly

If you encounter any accessibility barriers not listed here, please let us know so we can address them.

Feedback & Contact

We welcome your feedback on the accessibility of TaskStation. Please let us know if you encounter accessibility barriers:

  • Email: [email protected]
  • Subject line: Please include "Accessibility Feedback" in your subject line so we can prioritise your enquiry

We aim to respond to accessibility feedback within 2 business days and will work with you to resolve any issues.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you can contact the Equality and Human Rights Commission (EHRC), which is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 in the UK. Details about contacting the EHRC are available at equalityhumanrights.com.

Accessibility Testing

We test our platform for accessibility using:

  • Manual testing with keyboard-only navigation
  • Screen reader testing (NVDA, VoiceOver)
  • Automated accessibility scanning with axe-core and Lighthouse
  • User feedback and reported issues

We regularly review and update our platform to improve accessibility.

Last Reviewed

This accessibility statement was last reviewed in July 2026. We prioritise accessibility issues based on user feedback and severity.