Frequently Asked Questions
Everything you need to know about using TaskStation to find local help or earn extra income.
How do I post a task? +
Creating an account is free. Once signed up, click "Post a Task" and fill in a title, description, location, category, and your budget. You can also mark a task as urgent if you need help quickly. Your task appears on the board for local taskers to see within minutes.
How do I find work as a tasker? +
Sign up as a tasker, add your skills and availability, then browse the task board for jobs that match what you can do. Apply to tasks that interest you — the tasker reviews your profile, rating, and past work before choosing. Once accepted, you coordinate via chat and get paid after completing the job.
Is TaskStation free? +
Yes — creating an account, posting tasks, and browsing for work are all completely free with no upfront costs or subscriptions. Payment is arranged directly between you and your tasker.
How do payments work? +
TaskStation connects you with local taskers but does not process payments itself. When you accept a tasker, you agree on the price and payment method directly (for example, bank transfer or cash on completion). We recommend agreeing on the amount and timing before the work begins.
How are taskers vetted? +
Every tasker creates a public profile with a bio, skills, and availability. After each completed task, both parties leave reviews and ratings. This reputation system helps you choose trusted taskers based on real experience from other users in your area.
What if I'm not happy with the work? +
If the completed task doesn't meet your expectations, you can raise a dispute through TaskStation. Our team reviews the details from both sides and works toward a fair resolution. You can also leave an honest review so other posters are informed.
Can I cancel a task? +
Yes — you can cancel a task before a tasker is accepted with no penalty. If a tasker has already been accepted, use the workflow to communicate and reach agreement. Cancellations after work has started may affect your account standing.
How do group tasks work? +
When posting a task, you can set a head count to indicate you need multiple taskers. The price is displayed per person, and each accepted tasker fills one slot. Once all slots are filled, the task moves to in progress automatically.
What areas does TaskStation cover? +
TaskStation operates across the UK, with active communities in London, Manchester, Birmingham, Leeds, Glasgow, and many more cities. Browse the task board to see what's available in your postcode, or post a task and let local taskers come to you.
How do reviews work? +
After a task is completed, both the poster and the tasker can leave a rating and a written review. Reviews are public on each user's profile and build a transparent reputation over time. This two-way system keeps everyone accountable and helps the community trust each other.
Is my personal information safe? +
Yes — TaskStation takes privacy seriously. Your contact details are only shared with a tasker once you accept each other for a task. All data is handled in accordance with UK GDPR and stored securely.
How do I contact support? +
You can reach our support team by emailing [email protected]. We aim to respond within 24 hours on weekdays. For urgent account or payment issues, include "urgent" in your subject line so we can prioritise your request.